Virgin Australia

Virgin Australia launched in 2000 and has since established itself as a contemporary, full-service airline with a reputation for exceptional customer service. Virgin Australia is based in Brisbane and operates over 3,000 flights per week to more than 40 Australian cities and centres. In 2017 Virgin Australia was recognised at the Skytrax World Airline Awards as the Best Airline and Best Airline Staff in the Australia/Pacific region.

Point-Earning Standard

Accrual structure for Fortune Wings Club Members flying on Virgin Australia marketed and operated flights is as follows（flight date since 1st August, 2024）:

Classes	Booking Codes	Status Qualifying Points (SQPs) /Base Points	Status Qualifying Segments (SQSs) /Base Segments
Business Class	J/C/D/A	200%×K	1
Flex Class	Y/B/W/H/K/L	100%×K	1
Choice Class	R/E/O/N/V/P/Q/T/I/S	50%×K	1
Premium Economy Class	F/U	50%×K	1
Lite Class	M	25%×K	1
Groups Class	G	50%×K	1

When taking codeshare flights between Hainan Airlines, Hong Kong Airlines, Capital Airlines, Tianjin Airlines and Virgin Australia, points earning should be based on marketing classes, click here to check the detailed structure.

Notes

1. Please provide your Fortune Wings card number when booking your flight or handling check-in formalities.
2. Vaild flights for earning points:
（1）Virgin Australia Prime Flights（Virgin Australia should be the marketing and operating carrier） Earn is limited to flights between and within Australia and New Zealand and Greater China (China, Hong Kong, Macau and Taiwan).
（2）Codeshare Flights between Hainan Airlines, Hong Kong Airlines, Capital Airlines, Tianjin Airlines and Virgin Australia
3. Platinum card, gold card and silver card members can earn bonus points when they take codeshare flights which are marketed by Hainan Airlines, Hong Kong Airlines, Capital Airlines, Tianjin Airlines and operated by Virgin Australia.
4. The Fortune Wings points are accumulated in “kilometer” and in accordance with the "Ticketed Point Mileage” (TPM) published by IATA.
5. Free tickets, group tickets, and other tickets that Virgin Australia has specified not eligible to earn points will not be valid for the accumulation of Fortune Wings points.
6. Fortune Wings Club members cannot accumulate Fortune Wings points when taking Virgin Australia charter flights.
7. Booking code refers to the code indicated in the “CLASS” column on the ticket. Please pay special attention as it will impact the number of points you earn.
8. One flight’s points can only be recorded once in one frequent flyer program (FFP) account – either Fortune Wings Club or Velocity program of Virgin Australia. Passengers should confirm choosing correct loyalty program card number to record when buy tickets and check-in. If points have already been added into Fortune Wings Club account, passengers cannot transfer points into another FFP account.
9. If your new points fail to show up on your Fortune Wings account, please visit ffp.hnair.com, fax or email a copy of your flight tickets to ffp@hnair.com or call (+86-898) 95339-8 within 180 days and after 14 days since your flight date to file a claim. Please preserve your boarding pass and a copy of your ticket until your new air miles in points are credited to your account.
10. The above mentioned accumulation standards of Virgin Australia came into effect as of 6 July, 2017.
11. Effective from 2 July, 2018, Fortune Wings Club elite members can enjoy including lounge access, priority check-in, extra baggage allowance and priority boarding premium customer services by presenting valid physical membership cards when taking part of Virgin Australia(VA) flights. As of December 11, 2020, Fortune Wings Club and Virgin Australia have suspended the Lounge access benefit. Other benefits will continue to be honored, and any updates regarding this matter will be provided in a timely manner. For more details please visit Fortune Wings Club website .
12.Tickets purchased directly from Virgin Australia and are traveling on a standalone domestic Australia or short haul international ticket, will earn points based on TPM and the fare.

Definitions:

Domestic Australia – Virgin Australia operated routes within Australia including Christmas & Cocos Islands.

International Short-Haul – Virgin Australia operated services to/from Australia, New Zealand, Samoa, Indonesia, Vanuatu and Fiji.

International Long-Haul – Virgin Australia operated services to/from Australia and Qatar.

CLick here to see historical standard

Point-Earning Standard

Accrual structure for Fortune Wings Club Members flying on Virgin Australia marketed and operated flights is as follows（flight date since 1st August, 2024）:

When taking codeshare flights between Hainan Airlines, Hong Kong Airlines, Capital Airlines, Tianjin Airlines and Virgin Australia, points earning should be based on marketing classes, click here to check the detailed structure.

Notes

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