Virgin Australia

Redemption Standards for Award Tickets(one way)

Flight Distance(km)

Economy Class

Premium Economy Class

Business Class

0-500

10000

12000

15000

501-1000

12000

14000

18000

1001-1500

16000

20000

25000

1501-2000

20000

25000

31000

2001-3000

23000

30000

40000

3001-5000

33000

47000

60000

5001-10000

60000

90000

120000

10000+

80000

120000

160000

 

Notes:
1. Please call the Fortune Wings Club member service hotline [ (86-898) 950717 at least 24 hours in advance. Tickets are subject to remaining seats availability.
2. Fortune Wings Club members are responsible for any tax and additional charges for award tickets when flying with Virgin Australia.
3. Standards for children and infants to redeem Virgin Australia award tickets are the same as those for adults.
4. Virgin Australia award tickets are valid for one year from the date of commencement of travel. The cancellation and change rules for redemption award tickets of Virgin Australia should be excuted regarding the rules of Fortune Wings Club.
(1)Changing Rules:
Before flight departure, Fortune Wings card members need pay 200 rmb/per tickect/once, Selected card members need pay 180 rmb/per ticket/once, and elite members can change flight date for free.
After flight departure, the tickets would be invalid and members cannot get points refund.
(2)Cancellation Rules:
For voluntary refund, members can get the tax fee back of non-used tickets but cannot get points refund.
For involuntary refund, members can get the tax fee and points back of non-used tickets. But members should contact 950717 for points refund issues within 30 days, otherwise would not get the points refund. More details for cancellation and change rules, please check Points Redemption Rules.
6. Virgin Australia offers a selection of special meals on International Long Haul Flights, please contact Virgin Australia Guest Contact Centre on (0061) 13 67 89 at least 48 hours prior to your flight’s scheduled departure.
7. Please check the baggage allowance on Virgin Australia offical website.
8. Please call the Fortune Wing Club member service hotline (86-898) 950717 in case of an emergency during your travel.
9. The Fortune Wings Club has the right to adjust redemption standards at any time.