Virgin Australia
Redemption Standards for Award Tickets(one way)
Flight Distance(km) | Economy Class | Premium Economy Class | Business Class |
0-500 | 10000 | 12000 | 15000 |
501-1000 | 12000 | 14000 | 18000 |
1001-1500 | 16000 | 20000 | 25000 |
1501-2000 | 20000 | 25000 | 31000 |
2001-3000 | 23000 | 30000 | 40000 |
3001-5000 | 33000 | 47000 | 60000 |
5001-10000 | 60000 | 90000 | 120000 |
10000+ | 80000 | 120000 | 160000 |
Notes:
1. Please call the Fortune Wings Club member service hotline [ (86-898) 950717 at least 24 hours in advance. Tickets are subject to remaining seats availability.
2. Fortune Wings Club members are responsible for any tax and additional charges for award tickets when flying with Virgin Australia.
3. Standards for children and infants to redeem Virgin Australia award tickets are the same as those for adults.
4. Virgin Australia award tickets are valid for one year from the date of commencement of travel. The cancellation and change rules for redemption award tickets of Virgin Australia should be excuted regarding the rules of Fortune Wings Club.
(1)Changing Rules:
Before flight departure, Fortune Wings card members need pay 200 rmb/per tickect/once, Selected card members need pay 180 rmb/per ticket/once, and elite members can change flight date for free.
After flight departure, the tickets would be invalid and members cannot get points refund.
(2)Cancellation Rules:
For voluntary refund, members can get the tax fee back of non-used tickets but cannot get points refund.
For involuntary refund, members can get the tax fee and points back of non-used tickets. But members should contact 950717 for points refund issues within 30 days, otherwise would not get the points refund. More details for cancellation and change rules, please check Points Redemption Rules.
6. Virgin Australia offers a selection of special meals on International Long Haul Flights, please contact Virgin Australia Guest Contact Centre on (0061) 13 67 89 at least 48 hours prior to your flight’s scheduled departure.
7. Please check the baggage allowance on Virgin Australia offical website.
8. Please call the Fortune Wing Club member service hotline (86-898) 950717 in case of an emergency during your travel.
9. The Fortune Wings Club has the right to adjust redemption standards at any time.
2. Fortune Wings Club members are responsible for any tax and additional charges for award tickets when flying with Virgin Australia.
3. Standards for children and infants to redeem Virgin Australia award tickets are the same as those for adults.
4. Virgin Australia award tickets are valid for one year from the date of commencement of travel. The cancellation and change rules for redemption award tickets of Virgin Australia should be excuted regarding the rules of Fortune Wings Club.
(1)Changing Rules:
Before flight departure, Fortune Wings card members need pay 200 rmb/per tickect/once, Selected card members need pay 180 rmb/per ticket/once, and elite members can change flight date for free.
After flight departure, the tickets would be invalid and members cannot get points refund.
(2)Cancellation Rules:
For voluntary refund, members can get the tax fee back of non-used tickets but cannot get points refund.
For involuntary refund, members can get the tax fee and points back of non-used tickets. But members should contact 950717 for points refund issues within 30 days, otherwise would not get the points refund. More details for cancellation and change rules, please check Points Redemption Rules.
6. Virgin Australia offers a selection of special meals on International Long Haul Flights, please contact Virgin Australia Guest Contact Centre on (0061) 13 67 89 at least 48 hours prior to your flight’s scheduled departure.
7. Please check the baggage allowance on Virgin Australia offical website.
8. Please call the Fortune Wing Club member service hotline (86-898) 950717 in case of an emergency during your travel.
9. The Fortune Wings Club has the right to adjust redemption standards at any time.