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| Instruction |
| Fortune Wings is open to individual aged 2 or above for free. Please read the
following terms and conditions carefully before enrolling.
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| ◎General Conditions |
I． Fortune Wings Club is managed and operated by Hainan Airlines.
II. Fortune Wings is open to individual aged 2 or above.
Membership is not available to corporations or other legal entities.
III.Fortune Wings Club membership cards are in possession of Hainan
Airlines. They are not transferable and may
only be used by qualifying members. Misuse of membership cards or
program benefits may result in termination
of membership of withdrawal of benefits.
IV. Enrolment forms should be completed correctly and
signed by the members. The signature is
deemed to be acceptance of these Fortune
Wings Club Terms and Conditions, the possible
change and supplement in the future.
V. If members' cards are not received correctly, spoiled, or lost,
members could contact with Fortune Wings
Club to deliver members new cards with the same card number.
VI.Fraud, misrepresentation, abuse or violation of applicable rules
(including, but not limited to, Hainan
Airlines conditions of carriage and Fortune Wing Club rules) is subject to
appropriate administrative and/or legal
action by appropriate governmental authorities and Hainan Airlines.
Such action may include, without
limitation, the forfeiture of all award tickets and any accrued
mileage in a member's account, as well as
cancellation of the account and the member's future
participation in the Fortune Wings Club. In
addition, Hainan Airlines reserves the right to take
appropriate legal action to recover
damages, including its attorney fees incurred in prosecuting
any lawsuit.
VII.Hainan Airlines may, in its discretion, change Fortune Wings Club
rules, regulations, travel awards and
special offers at any time or terminate this program at any time with or
without notice, even if the modification or
termination of the program will effect the
members' rights to earn kilometers or to
redeem awards. This means that the
accumulation of kilometers does not entitle
program members to any vested rights with
respect to such kilometers, awards or
program benefits. In accumulating kilometers or
award, members may not be able to obtain
all offered awards or use awards for all
destinations or on all flights. Any award
may be withdrawn or subject to increased
kilometers requirements or new restrictions
at any time.
VIII.Hainan Airlines is not responsible for products or services offered
by other participating companies.
IX. Should any dispute arise, the arbitration should be carried out
in Haikou.
X．Fortune Wings Club of Hainan Airlines may cancel, interpret or execute
all the rules or relevant procedure of the
Manual, and reserve the right to make final decision and
interpretation.
XI. This version of Manual should substitute for all issued before.
In the event of any discrepancy between the
Chinese and English versions, the Chinese version shall prevail.
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| ◎Kilometer Earning |
i. The kilometers or accounts can neither be transferred nor merged, and
the kilometers can not be encashed. The
members are responsible for the taxes occurring in kilometers
redeeming.
ii. Kilometers are not accrued on free tickets, tickets with no value, baby
tickets, children tickets and any other tickets defined
invalid for accruing kilometers by Hainan Airlines.
iii.Hainan airlines is the final authority on qualification for kilometers and
reserves the right to deny or revoke kilometers at any
time if Hainan Airlines determines that kilometers was
improperly given.
iv.You may accrue kilometers only for purchased, eligible, published-fare
tickets on qualifying routes used in accordance with
all applicable conditions of carriage, tariffs, rules
and terms of ticketing, and travel. Fortune Wings Club
kilometers accrual eligibility on partners is subject
to change without notice.
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| ◎Kilometer Redemption |
i. The kilometers for redeeming awards should be accrued in single
account. The kilometers in different accounts should
not be merged unless Fortune Wings Club has stated
otherwise.
ii. The kilometers and relevant awards acquired unlawfully or in breach of
regulations will not be redeemed.
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